What to do after a scammer had remote access
There is no shame in being caught by a convincing scam. Act quickly and use a different trusted device for banking and password changes where possible.
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Best matches for “someone accessed my computer”
Computer will not start: safe checks first
A computer that will not start can have a simple power problem or a more serious hardware or storage fault. These checks avoid opening the device.
Open reviewed source →How to move files to a new computer
Copy first, verify second, erase last. Keep the old computer unchanged until important files have been checked on the new one.
Open reviewed source →How to speed up a slow computer
A slow computer does not always need replacing. Start with simple checks before installing cleanup tools or changing advanced settings.
Open reviewed source →New computer setup checklist
Do not erase or sell the old computer until the new computer has been fully checked for several days.
Open reviewed source →Desktop computer
A computer designed to stay on a desk and use a separate monitor, keyboard and mouse.
Open reviewed source →What to do when computer storage is full
A nearly full drive can make updates fail and the computer feel slow. The safest approach is to find what is using space before deleting anything.
Open reviewed source →Computer repairs and technology help
Choose the problem that sounds closest. The services page lists common job types, typical time ranges and links to book help.
Open reviewed source →All-in-one computer
A desktop computer with its main components built into the monitor.
Open reviewed source →Computer case
The enclosure that holds and protects desktop computer components.
Open reviewed source →Computer keyboard
A device with keys used to type and control a computer.
Open reviewed source →Computer monitor
A separate screen used to show a computer's visual output.
Open reviewed source →Computer power supply
The component that converts wall power into the voltages used by a desktop computer.
Open reviewed source →Computer program
Software that performs a task on a computer.
Open reviewed source →Computer server
A computer or online system that provides files, apps, email or other services to users and devices.
Open reviewed source →Tablet computer
A portable touchscreen computer larger than most phones.
Open reviewed source →Workstation computer
A powerful computer designed for demanding professional software and workloads.
Open reviewed source →Remote access
A way for someone to view or control a computer from another location.
Open reviewed source →Software as a service
Software accessed as an online subscription rather than managed entirely on a local computer.
Open reviewed source →Laptop
A portable computer with a built-in screen, keyboard and battery.
Open reviewed source →Still not sure?
Describe what is happening in normal words. You do not need to choose the right technical term.