Genuine feedback from IT support customers.
Real customer feedback and anonymous examples of work completed across Logan, Brisbane South and the Gold Coast. Names and exact addresses are left off unless the customer gives permission.
Customer feedback
Based on five 5-star reviews. Review text is connected or copied with permission and is not rewritten to make every review sound the same.
I thought I had been hacked and was pretty stressed. Elvis checked the computer, removed the remote access program and explained what had happened in a way i could understand. very patient and did not make me feel silly for asking questions.5-star customer feedback
Reliable support for a slow computer, with practical advice and everything checked before finishing.5-star customer feedback
Had trouble getting my printer to work with the laptop. It was connected and tested before he left. Simple job maybe but I had been stuck on it for days.5-star customer feedback
Helped set up my new computer, email and moved my files over from the old one. Took the time to make sure I knew where everything was before finishing.5-star customer feedback
I am not great with computers and needed someone patient. Everything was explained clearly and nothing was rushed. Would use again.5-star customer feedback
Anonymous recent work examples
These are genuine job types completed for customers. Personal names, exact addresses, passwords and other private details are not published.
Loganholme internet and computer setup
Set up the internet connection and computer, then checked the important devices before finishing.
Tamborine Mountain scam concern
Checked a computer after a remote-access concern, removed the remote-access program and explained the next security steps.
Molendinar computer upgrade and setup
Reviewed the upgrade requirement, completed the setup and reconnected the computer equipment.
Northern Gold Coast smart TV connection
Troubleshot internet access on a smart TV and checked the connection before finishing.
Printer connected and tested
Connected a printer to the customer's laptop and confirmed printing worked before leaving.
New computer, email and data transfer
Set up the new computer and email, moved files from the old computer and showed the customer where everything was stored.
Leave a genuine review
Reviews help other local customers understand the service. Describe what was fixed and your general area only if you are comfortable doing so.