IT consulting and support for Logan small businesses
Practical help for sole traders and small teams that need reliable technology advice, project support or troubleshooting without employing a full-time IT department.
Small-business IT services
Support can be a one-off consultation, an onsite visit, remote troubleshooting or a planned project. Recommendations are based on the business need rather than selling unnecessary equipment.
IT consulting and planning
Review current problems, future requirements, budget and risk before choosing systems or making major changes.
Microsoft 365 and email
Help with setup, accounts, Outlook, licences, shared access and planning for changes or migration.
Business Wi-Fi and networks
Troubleshoot office connectivity, router placement, shared devices and practical network improvements.
Computers and workstation setup
Prepare new computers, transfer data, connect printers and standardise useful settings for a small team.
Backup and continuity planning
Identify important data and discuss suitable backup, recovery and replacement arrangements for common failures.
Equipment and vendor advice
Compare options, specifications, warranties and total cost before purchasing computers, network equipment or software.
A clear process for business work
Understand the business requirement
We identify the people, tasks, systems, budget and timing affected by the problem or project.
Recommend practical options
You receive clear choices, expected costs and important limitations before equipment or subscriptions are approved.
Implement and document the work
We complete the agreed work, test the result and leave clear notes where ongoing administration is required.
Flexible business support pricing
Onsite labour: $110 per hour plus $50 call-out
Remote support: $70 per hour with 30 minutes minimum
Projects: scope and likely time confirmed before larger work begins
Hardware, software, licences, cloud services and third-party charges are separate and require approval before purchase.
See complete pricingSuitable for small teams
Support for sole traders and small organisations that need direct access to practical IT help without a large managed-service contract.
Project-based support
Office moves, equipment replacement, new systems and technology reviews can be planned around a defined objective.
Business IT support questions
Do we need an ongoing contract?
No. One-off consulting, project work, onsite visits and remote support are available. Ongoing arrangements can be discussed when there is a genuine need.
Can you help us choose new computers?
Yes. We can compare business requirements, specifications, warranty, compatibility and expected lifespan before you purchase.
Can you support Microsoft 365?
Yes, for common setup, Outlook, licence and account issues. Complex tenant, compliance or enterprise projects may need a specialist partner, which will be explained clearly.
Can you work outside normal hours?
Availability depends on the project and timing. Urgent and out-of-hours fees may apply and are confirmed before booking.
Do you provide cybersecurity consulting?
We can help with practical security settings, updates, backups, account protection and scam recovery. Formal compliance, penetration testing or specialist security audits are outside standard support unless specifically arranged with a qualified provider.
Which areas do you cover?
Logan is the main service area, with Brisbane South and Gold Coast work also available by appointment. Remote support can be provided more broadly where suitable.
Related business services and coverage
Business support can combine planning, computers, networking, email, printers and onsite troubleshooting.
Technical services
Business Wi-Fi and networks
Workstation setup and data transfer
Scam and suspicious-access help
Regional support
Trust and next steps
Customer feedback and recent work
Support pricing
Discuss a project
Business technology guides
Simple explanations you can share with staff or use before planning a project.
Turn on two-factor authentication
Add a second sign-in check and store recovery codes safely.
Open guideNeed practical business IT advice?
Describe the business problem, number of users and desired outcome. We will help define the next step.