Scams & Safety
These guides focus on limiting damage, protecting accounts and knowing when to contact your bank or official support.
Urgent • Start now
What to do after a scammer had remote access
Immediate steps after someone viewed or controlled your computer through remote-access software.
Open guide → Easy • 5 minutes or urgent if access was givenWhat to do about a fake Microsoft support call
How to recognise a fake support caller and respond if you installed software or shared information.
Open guide → Easy • 5–15 minutesSuspicious virus pop-up: what to do
Safe steps when a browser shows a full-screen warning, alarm sound or phone number to call.
Open guide → Easy • 20–40 minutesHow to make accounts safer with better passwords
Practical password steps for email, banking and other important accounts.
Open guide → Easy • 10–20 minutes per accountHow to turn on two-factor authentication safely
A simple explanation and setup checklist for adding a second sign-in check.
Open guide → Urgent • Start nowWhat to do after entering details on a fake website
Immediate actions after entering a password, card number or identity information into a suspicious website.
Open guide →Not sure which guide fits?
Describe the problem in normal words and we can help choose the safest next step.