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🛡️ Scams & Safety

Suspicious virus pop-up: what to do

Many alarming virus messages are web pages, not genuine security scans. Do not call the number or install the offered program.

Difficulty: Easy Time: 5–15 minutes You will need: No special equipment.
Published: Last checked: Checked by: Social Blade IT Services

Do not click the warning

Do not call the number, pay, download a cleaner or allow notifications.

Try closing the browser tab

Use the tab close button. If the page blocks it, close the whole Browser: The program used to open websites, such as Chrome, Edge, Firefox or Safari. Full definition.

If the browser will not close, use Task Manager

Press Ctrl + Shift + Esc, select the browser and choose End task.

Reopen without restoring the bad page

If asked to restore previous tabs, choose no.

Clear suspicious notification permission

Open browser settings and remove websites you do not recognise from Notifications.

Run a built-in security scan

Use Windows Security or the trusted security tool already installed.

Still stuck?

Social Blade IT Services can help onsite or remotely. We explain the next step before extra work or parts.

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