Printers & Devices
Follow the steps in order and avoid factory resets until simpler checks have been tried.
Easy • 10–20 minutes
Printer says offline: fixes in order
A plain-English checklist for an offline Wi-Fi or USB printer.
Open guide → Medium • 15–30 minutesHow to connect a wireless printer
Connect a printer to Wi-Fi, then add it to a Windows computer, phone or tablet.
Open guide → Easy • 10–20 minutesHow to scan a document safely
Simple steps for scanning a paper document to a computer or phone and checking the saved file.
Open guide → Easy • 20–45 minutesBasic phone or tablet setup checklist
A beginner-friendly checklist for updates, accounts, Wi-Fi, email and backups on a phone or tablet.
Open guide → Easy • 10–20 minutesHow to connect a smart TV to Wi-Fi
Connect a smart TV to the correct wireless network and check streaming apps safely.
Open guide →Not sure which guide fits?
Describe the problem in normal words and we can help choose the safest next step.