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How to connect a smart TV to Wi-Fi

Most TV internet problems are caused by the wrong network, a weak signal or an app account problem.

Difficulty: Easy Time: 10–20 minutes You will need: TV remote, Wi-Fi name and password, and streaming account details if needed.
Published: Last checked: Checked by: Social Blade IT Services

Open Network settings

Use the TV remote to open Settings, then Network or Internet.

Choose the correct Wi-Fi

Select your home Wi-Fi: A wireless way for nearby devices to connect to a router or network. Full definition network and enter the password carefully.

Test a built-in app

Open one trusted streaming app. If all apps fail, the TV or internet connection may be the issue.

Restart the TV properly

Turn it off, unplug power for 30 seconds, reconnect and try again.

Restart the router once

If several devices have internet problems, follow the safe router restart guide.

Update the TV software

Use the TV’s built-in software update screen. Do not install software from an unknown USB drive or website.

Related guides

How to connect a phone, tablet or computer to Wi-FiA simple guide to finding the network name, entering the password and checking the connection.How to improve a weak Wi-Fi signalSimple placement and coverage checks before buying a Wi-Fi extender or mesh system.Suspicious virus pop-up: what to doSafe steps when a browser shows a full-screen warning, alarm sound or phone number to call.

Still stuck?

Social Blade IT Services can help onsite or remotely. We explain the next step before extra work or parts.

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