Open Wi-Fi settings
Open Settings on the device and choose Wi-Fi or Network & internet.
Turn Wi-Fi on
Make sure Wi-Fi: A wireless way for nearby devices to connect to a router or network. Full definition is enabled and wait for nearby network names to appear.
Choose the correct network
Select your home or business network. Avoid similarly named public or neighbour networks.
Enter the password carefully
Wi-Fi passwords are case-sensitive. Check zero versus the letter O, and one versus the letter I.
Wait for Connected
Open a known website in your Browser: The program used to open websites, such as Chrome, Edge, Firefox or Safari. Full definition to test internet access.
If it fails, forget and retry once
Choose Forget network, reconnect and re-enter the password. If many devices fail, restart the router rather than repeatedly changing the device.
Still stuck?
Social Blade IT Services can help onsite or remotely. We explain the next step before extra work or parts.