Computer Help
Start with the safest checks first. These guides avoid risky changes and explain when it is better to stop.
Easy • 15–30 minutes
How to speed up a slow computer
Safe first steps for a slow Windows computer, including restarts, storage checks, updates and startup programs.
Open guide → Easy • 10–20 minutesComputer will not start: safe checks first
Plain-English checks for a computer that will not turn on, shows a black screen or stops during startup.
Open guide → Easy • 10 minutes plus restart timeHow to check Windows Update safely
A beginner-friendly guide to checking Windows updates without using third-party update tools.
Open guide → Easy • 15–30 minutesWhat to do when computer storage is full
Safe ways to find large files, remove temporary items and make room without deleting important data.
Open guide → Easy • 20–60 minutesHow to back up important files
A simple backup plan for documents, photos and other files before a computer fails.
Open guide →Not sure which guide fits?
Describe the problem in normal words and we can help choose the safest next step.