IT support pricing
Onsite labour is $110 per hour plus a $50 call-out. Remote support is $80 per hour with a $40 minimum for 30 minutes. Urgent fees depend on the time requested.
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Best matches for “how much is remote support”
What to do about a fake Microsoft support call
Unexpected callers who say your computer has a virus or licence problem are commonly trying to frighten you into giving Remote access or payment.
Open reviewed source →Remote support
Technical assistance provided by securely viewing or controlling a device from another location with permission.
Open reviewed source →What to do after a scammer had remote access
There is no shame in being caught by a convincing scam. Act quickly and use a different trusted device for banking and password changes where possible.
Open reviewed source →Tech support scam
A scammer pretends to be technical support and claims a device or account has a problem.
Open reviewed source →Remote-access scam
A scam where someone persuades a victim to install software that gives the scammer control of a device.
Open reviewed source →TeamViewer
A legitimate remote-support app sometimes misused by scammers.
Open reviewed source →End of support
The date after which a product no longer receives normal updates or official support.
Open reviewed source →Remote Desktop Protocol
Microsoft's protocol for remote desktop connections.
Open reviewed source →Support response time
The time taken before a support request receives an initial response.
Open reviewed source →IT support
Help with computers, networks, accounts, software and related technology.
Open reviewed source →Remote access
A way for someone to view or control a computer from another location.
Open reviewed source →Remote Desktop
A way to view and control another computer's desktop over a network.
Open reviewed source →Remote-access tool
Software that allows one device to view or control another device from a different location.
Open reviewed source →Help after a scam, virus or suspicious access
Disconnect the affected device from the internet and avoid banking or password changes on it. Use a separate trusted device to contact the bank if money or card details may be involved.
Open reviewed source →Microsoft Quick Assist
A Windows remote-support tool that can let another person view or control the computer with permission.
Open reviewed source →AnyDesk
A legitimate remote-access app sometimes misused by scammers.
Open reviewed source →Knowledge base
A collection of support articles, instructions and known solutions.
Open reviewed source →Book help or ask what the problem might be
You do not need to know the technical name of the problem. Describe what happened, choose onsite or remote help and send one valid phone number or email address.
Open reviewed source →Support ticket
A recorded request for assistance or service.
Open reviewed source →Still not sure?
Describe what is happening in normal words. You do not need to choose the right technical term.